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Insights

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Consumer Markets

Insight / Consumer Markets

The gift (card) that keeps on giving: what will proposed legislation mean for retailers?

Research indicates that one in five recipients lose out due to expiration of gift cards, resulting in approximately $10 million in losses to consumers, often seen as a windfall for retailers.

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Insight / Consumer Markets

Retail Payment Surcharging Under Fire

What Merchants, Payment Service Providers and Consumers Need to Know

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Insight / Consumer Markets

Auckland. Wellington. Dunedin. Next stop – the world!

Expansion to new shores is the ultimate dream for many franchisors once they’ve built a critical mass. But it’s not as straight-forward as opening up shop across the ditch!

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Insight / Consumer Markets

Lifting the curtain on online reviews – how to stay on the right side of the law

The Commerce Commission warns against deceptive online reviews. Our Consumer Markets team offers expert guidance for businesses to ensure transparency.

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Insight / Consumer Markets

Greenwashing: a more common occurrence – what it is and how to avoid it

Greenwashing: Misleading eco claims can lead to fines and brand damage. Our Consumer Markets team offers expertise in consumer law.

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Insight / Consumer Markets

Pivoting in procurement – suppliers and purchasers forced to urgently review contracts and procurement processes

Supply chain has been severely impacted by the COVID-19 pandemic and New Zealand is swiftly moving through the lockdown levels.

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